Privacy policy
SITR., registered with the Dutch Chamber of Commerce (KvK) under number 42135491, processes personal data to fulfil orders and help customers. This page sets out what we process, why, and what your rights are.
What data and what for
| Data | Purpose | Legal basis | Retention period |
|---|---|---|---|
| Name, address, email, phone number | Fulfilling and delivering your order | Performance of the contract | 7 years (statutory tax retention obligation) |
| Order data and payment status | Administration, warranty and returns | Performance of the contract and legal obligation | 7 years |
| Email address for the newsletter | Keeping you informed about new styles | Consent | Until you unsubscribe |
| Messages by email or WhatsApp | Answering your question | Legitimate interest | 2 years |
| IP address, browser and pages visited | Measuring how many visitors the site has and which ads work | Consent (cookie banner) | See the cookie policy |
Who we share it with
Only with parties that are needed to fulfil your order or make the site work:
- Mollie processes your payment. We do not see your bank details.
- The carrier receives your name and delivery address to deliver your parcel.
- Hostinger hosts the website and the email.
- FluentCRM runs on our own server and sends the newsletter.
- Meta and TikTok only receive data if you have given consent for this, and for a purchase only in hashed form. See the cookie policy.
- Cloudflare checks whether you are human on the contact form and when you sign up for the newsletter. See below.
We do not sell your data and do not use it for any purposes other than those described above.
Security
The website runs entirely over an encrypted connection (HTTPS). Access to order data is limited to those who need it.
Spam protection with Cloudflare Turnstile
On the contact form and on the newsletter sign-up form we use Cloudflare Turnstile. It checks whether a submission comes from a person and not from a script. Usually you will not notice anything; a box only appears if the check is in doubt.
For this check, Cloudflare processes your IP address, the fingerprint of your encrypted connection, the identification of your browser and the address of the page the form is on. Cloudflare uses this data solely to determine whether you are human, not to track you and not for advertising, and by its own account cannot identify you with it. This check is based on our legitimate interest in protecting the forms against abuse, and works without cookies.
Exactly what Cloudflare does here is set out in the Turnstile Privacy Addendum from Cloudflare.
Your rights
You have the right to access your data, to have it corrected or deleted, to withdraw your consent and to object to processing. Send a request to info@sitrwear.nl; we respond within one month.